502nd Force Support Squadron program sure to bring smiles to JBSA in August

  • Published
  • By Robert Goetz
  • 502nd Air Base Wing Public Affairs
JOINT BASE SAN ANTONIO, Texas --  

Smiling faces will be plentiful throughout Joint Base San Antonio in August, courtesy of the 502nd Force Support Squadron.

Starting Aug. 1, FSS customers in the JBSA community will have opportunities to win FSS gift cards on a daily basis as part of “Smile,” a monthlong customer reward and appreciation program.

“The focus of the program is to appreciate our customers and thank them for their support,” said Shelta Reese, 502nd FSS marketing director. “We want to make them smile.”

There are five different ways to win FSS gift cards, Reese said.

The first way for FSS customers to win gift cards is by showing their smiles in the right place at the right time.

Every day in August, FSS facilities will reward customers with $10, $25 and $50 gift cards during specified times. Gift card winners will be predetermined by customer count and receive a numbered envelope with their prize inside; a minimum of six prizes will be given during the times specified on each day. Some facilities will also offer gift cards ranging from $150 to $250 as an added perk.

For example, patrons who visit the JBSA-Fort Sam Houston Medical Education and Training Center Fitness Center, JBSA-Lackland Warhawk Fitness Center or JBSA-Randolph Rambler Fitness Center from 5-7 p.m. Aug. 1 will have an opportunity to win one of the $10, $25 or $50 gift cards. In addition, they can also enter their names to win a $150 gift card.

Gift cards will be given each day in August to customers at specific FSS facilities, including the child development centers, officers’ and enlisted clubs, bowling centers, golf courses and fitness centers.

Brochures that list each day’s giveaways are available at locations throughout JBSA; FSS customers can also view the brochure by visiting jbsatoday.com and clicking on the Smile Program Giveaway link.

The second way FSS customers can win a gift card is by finding a “hidden smile” at JBSA locations, Reese said. A limited number of smile cards will be hidden at FSS facilities at the beginning of August; they may be found on fitness equipment, in a bowling shoe, on a golf cart or any number of objects. Whoever finds a smile card can take it to the facility’s customer service desk and receive a $10 gift card.

“We will hide more than 60 smile cards at the beginning of the month at various locations, but once they’re gone, they’re gone,” Reese said.

There are three other ways FSS customers can win gift cards.

They can complete a survey commenting on FSS’ services; the link is found on the Smile program brochure. One $100 gift card will be awarded weekly to a respondent.

The 502nd FSS will also send a “Smile Patrol Team” looking for people’s smiles and presenting them with gift cards valued up to $50. Patrols can turn up anywhere on JBSA, not just at FSS facilities.

The last way people can win a gift card is by posting pictures of themselves, their friends and their families having fun in an FSS facility on an FSS Facebook page and using #FSSSmiles. Three winners will be announced daily.

The Smile program originated at Shaw Air Force Base, South Carolina, and is being implemented at Air Force bases throughout the year.

At JBSA, the 502nd FSS is spreading the word about the Smile program, Reese said.

“We have promotional tables set up across JBSA, and the program’s advertised in our biweekly newsletter and our magazine,” she said. “We encourage our customers to take advantage of this program and enjoy all the perks.”